This guide walks you through how to log in to Payreq Delivery and navigate the Dashboard — the home base for all delivery-related activity.
Step 1: Logging In
To log in:
Go to go.payreq.com
Enter your email and password
If prompted, complete Multi-Factor Authentication (MFA)
You’ll land directly on your council or mailer’s Delivery Dashboard.
? Need to reset your password? Click the Forgot Password link on the login screen.

The left-hand navigation menu includes:
- Mail: View pending, sent, or undeliverable items. Read more
- Subscriptions: Monitor and manage digital delivery preferences. Read more
- Contacts: View or update recipient data (e.g. names and account numbers). Read more
- Tools: Access shared files, permission settings, and advanced options. Read more
- Archive: Find historical mail previously sent to customers . Read more
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