How to access the mail archive

To access the archive in Payreq Delivery, follow these steps:

1. Log in to the Payreq Console at https://go.payreq.com

2. In the top menu, click on  Archive

3. Use the available filters to search for documents by:

   • Account number or BVRN

   • Customer name

   • Document type (e.g. Rates, Water)

   • Delivery type (e.g. email, BPAY View, fallback print)

   • Date range

4. Click into any result to view document metadata, delivery method, and (if applicable) read-status.