Receiving bills and notices by email

Some organisations let you receive documents by email through Payreq. The exact options and verification details depend on the organisation.

Subscribe for email delivery

1. Sign in at go.payreq.com.
2. Open Subscriptions and select Subscribe.
3. Search for the organisation that sends your documents.
4. If the organisation offers it, choose Email or the available option that includes email delivery.
5. Enter the verification details requested. These may include an account number, property number, customer reference number or name exactly as it appears on the document.
6. Enter the email address or addresses that should receive the documents.
7. Read and accept the terms, then submit the subscription.
8. Complete any email-address verification steps sent to you.

The issuing organisation may review the request before it becomes active. Follow any confirmation or verification instructions sent to you.

After approval

New documents will be sent to the approved email addresses. If your delivery method also includes Payreq Mailbox, a copy is kept in your Inbox.

If a document does not arrive, check your junk or spam folder before changing the subscription.