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We recommend a 6–8 week migration timeline to protect your digital delivery:
| Week | Milestone |
|---|---|
| T–6 | Confirm go-live date with Payreq, bank, and TechOne |
| T–5 | Start mapping PRNs or Property IDs to Contact IDs |
| T–4 | Begin communications plan development |
| T–3 | Complete BPAY View Forms A (activate + deactivate) |
| T–2 | Finalise customer letters and approve layout |
| T–1 | Freeze subscriptions on old account |
| Go-live | Activate new account, commence new BPAY View |
| T+1 | Perform post-go-live checks, retire old biller |
Your Payreq Account Manager will coordinate these steps with you.
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