Kicking off TechOne CiA migration - notification & set up

Modified on Wed, 22 Oct at 5:46 PM

Once your council confirms a move to TechOne CiA, reach out to Payreq to begin planning your migration. We'll allocate an onboarding specialist to walk you through the process.


Here’s what we’ll help you set up:

  • Your new Payreq Delivery account (linked to your new TechOne environment)

  • Your new BPAY View profile (linked to your new Biller Code)

  • Mapping spreadsheet to align Property IDs/PRNs with new Contact IDs

  • Communication templates for notifying your customers


You’ll also receive a checklist of required actions, forms, and dates to track progress and stay on target.

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