Your Contact ID setup affects how customers stay subscribed during the move. You’ll need to decide:
Whether to use PRN or Property ID as your Contact ID
Whether any formatting changes are being introduced
How to map old Contact IDs to new ones
Your Payreq mapping spreadsheet makes this process simple. Your Account Manager will help validate and test the file before go-live.
If Contact IDs change format (e.g. adding leading zeroes), you must notify Payreq so we can adjust your migration process to prevent breaks in delivery.
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