Stopping email delivery

Modified on Mon, 7 Sep at 4:13 PM

Unsubscribe when you no longer want the selected organisation to send documents through that digital-delivery subscription.

  1. Sign in at go.payreq.com.
  2. Open Subscriptions.
  3. Select the organisation and the subscription you want to stop.
  4. Review the account and delivery details to make sure you selected the correct subscription.
  5. Select Unsubscribe and confirm the change.

The prompt asking whether to stop receiving a bill digitally with the Unsubscribe button

Unsubscribe stops the selected subscription. If you only want to remove one delivery email address while keeping the subscription active, use Add/Remove Emails instead.

Unsubscribing in Payreq does not correct the issuing organisation's account records. Contact that organisation if you have moved, changed jobs, stopped managing a property or need it to update who should receive future documents.

Was this article helpful?

That’s Great!

Thank you for your feedback

Sorry! We couldn't be helpful

Thank you for your feedback

Let us know how can we improve this article!

Select at least one of the reasons
CAPTCHA verification is required.

Feedback sent

We appreciate your effort and will try to fix the article