How to add or update users in Payreq Delivery

Authorised administrators can manage users for your council or organisation directly from the Payreq Delivery console. This includes inviting new users, updating permissions, and setting up notifications.

Where to Manage Users

1. Log into the Console at https://go.payreq.com

2. Click Settings in the top menu

3. Go to the Account Permissions tab

Here you’ll see a list of users associated with your organisation.

How to Add a New User

1. In the Account Permissions tab, look for the Plus ➕ button beneath the user list

2. Click the ➕ button to open the Add User panel

3. Enter the new user’s email address

4. Assign the appropriate permission level or role

5. Save and confirm

The user will receive an email invite to set their password and log in.

How to Update an Existing User

1. Select a user from the list

2. Use the tabs on the right to review and edit:

   • User details (name, email)

   • Permissions (access rights)

   • Notifications (e.g. undeliverable mail alerts)

   • Password events (last reset, MFA status)

3. Save any changes you make

Note: You can also activate Multi-Factor Authentication (MFA) from this screen.