Reviewing pending mail (optional)

If your organisation has "review before send" enabled, incoming mail batches will appear in the Mail > Pending tab.

To review:

1. Go to the Mail tab and click Pending

2. Filter by document type (e.g. Rates, Water) or date range

3. Click into a document to preview

4. Approve mail individually or in bulk

   
   

You can also edit the Contact name at this stage if necessary. Use this with caution, as it may affect subscription matching.