How to view and download your pay statements

Once you’ve subscribed to your employer, your pay statements will automatically appear in your Payreq Smart Mailbox.

Here’s how to find them:

Viewing your pay statements

1. Log in to your account at go.payreq.com.

   • Use your personal email address and password to sign in.

2. Go to the Inbox.

   • This is where all your pay documents are stored securely.

3. Browse the list of available pay statements.

   • The most recent one will appear at the top.

4. Click on a pay statement to open and view it.

Downloading your pay statements

If you want to save or print a copy:

1. Open the pay statement.

2. Click the Download button.

3. The file will be saved to your computer, phone, or tablet as a PDF.

Tip:

• On a computer, check your Downloads folder for the file.

• On a phone, look for it in your Files or Documents app.

Viewing on your phone

For quick and easy access anywhere:

• Download the free Payreq mobile app from the App Store (iPhone) or Google Play (Android).

• Log in with your Payreq account details.

• You’ll be able to view, download, and keep track of your pay statements on the go.

If you don’t see your pay statements

• Make sure you have subscribed to your employer in Payreq. [here's how]

• Wait up to one hour after subscribing — sometimes documents take a little while to appear. [here's why]

• Double-check that you used the exact details from your payslip when subscribing. [here's why]

• If they still don’t appear, contact your HR or payroll team for help.

Remember: Your Payreq account keeps your pay documents safe, private, and always accessible, even if you leave your job.