How do I receive my documents via Payreq? (creating a subscription)

Once you have created a Payreq account, you will need to connect (or subscribe) to the organisation that will be sending you documents – like your council, utility provider, or employer.

This gives them permission to deliver documents to your chosen channel - email, Xero, MYOB or your Payreq Smart Mailbox.

1. Log in to your Payreq account

Go to go.payreq.com and log in with your Payreq account details.

2. Subscribe to a service

This step gives a biller permission to send your invoices securely through Payreq. 

2a. Click on Subscriptions in the top menu bar.

2b. Click on the + Subscribe button.

2c. Use the search bar to find and select the mailer (service) you want to receive invoices from.

3. Choose your delivery method

Select your chosen channel from the list of available delivery methods. 

Note: Delivery methods vary between billers, so you may see other options.

4. Enter your details

Enter the required information so the sender can verify your identity and connect you to the right account. 

This could include:

• Verification details - such as account number, BPAY View reference number, employee number or other identifying information.
• Name - exactly as it appears on your bill or payslip.
• Email address(es) - where you'd like your notifications sent. 

Finally, tick the checkbox to accept the Terms and Conditions, then click Subscribe.

5. Confirm your subscription

5a. Your request will be sent to the sender for review.

5b. You'll receive an email confirmation once it is approved. Check your email inbox for a verification email, click the link and follow the instructions. 

6. Start receiving your documents. 

Once approved, your bills, notices or paystubs will automatically be sent to your channel of choice.