Updating an auto-payment

Review an auto-payment after a card, bill amount or preferred payment timing changes.

1. Sign in at go.payreq.com.
2. Open the user menu and select Manage Auto Payments.
3. Select the auto-payment you want to change.
4. Review the organisation, account and current settings.
5. Select Edit.
6. Change the available card, Amount payable, Limit or Payment Day setting.
7. Select Save and review the updated summary.

After saving, open Payments and check any payment that is already scheduled. Confirm that it shows the outcome you intended. If it still shows the old details, deal with that scheduled payment separately before its payment date.

To skip only one scheduled payment, open it from Payments, select Skip payment and confirm the action. This leaves the ongoing auto-payment instruction in place for later eligible bills.

To stop future automatic payments, open the instruction under Manage Auto Payments and select Stop future auto payments. Stopping the instruction does not cancel an amount already owed to the issuing organisation.