How to subscribe to your employer to start receiving pay stubs

Modified on Tue, 16 Sep at 3:38 PM

You must subscribe to your employer in Payreq to start receiving your pay statements and tax documents. Simply creating a Payreq account isn’t enough — this extra step gives your employer permission to securely send documents to you.

Steps to subscribe:

1. Create a Payreq account. Click here for instructions

2. Login to your Payreq account at https://go.payreq.com

3. Go to the Subscriptions page by clicking Subscriptions in the top menu

4. Click the + Subscribe button

5. Search for your employer and select them from the list of mailers. Some organisations may have multiple services to choose from. Make sure you select the right one.

6. Choose Payreq as your delivery method

7a. Enter the verification information as requested. This is usually your employee ID and postal code but it may vary between mailers.

Note: You MUST enter this information exactly as it appears on your paystub.

7b. Check the box to accept the Terms and Conditions, then click Subscribe.

You will receive an email confirmation once your subscription has been reviewed and verified by your employer.

8. Sit back and wait for your documents to arrive.