How do I update my email address?

Modified on Tue, 23 Sep at 1:39 PM

1. Go to https://go.payreq.com and login.

2. Click the spanner on the top right of the navigation bar and select Profile settings.

3. Click Edit within the Login Details.

4. Enter your new email address and password. Then, choose whether you’d like to update your Subscription Email Address.

If you select "Yes", all documents and notifications that were previously sent to your old email address will now be sent to your new one.

Finally, click Save to confirm your changes.

5. A confirmation message will appear. Click OK, then check your inbox for a confirmation email.

6. You can continue to log in with both email addresses until you confirm the update.
The confirmation email will include a link to Confirm Email Update.

Note: If you selected "Yes" to update your Subscription Email Address but have not yet confirmed the update, all documents and notifications will still be sent to your old email address.

7. Once confirmed, you will be prompted to log in using your new email address.