How do I update my email address?

Modified on Wed, 03 May 2023 at 11:40 AM

1. Go to https://go.payreq.com and login

2. Click the spanner on the top right of the navigation bar and select 'Profile settings'.

 

3. Click "Edit within the Login Details.

 

4. Enter in you new email address, password and select if you would like to update your Subscription Email Address. 

By selecting "Yes," you will alter any email addresses where your documents/notifications were sent from the old one to the new one. Then click "Save".


5. You will receive the below message click OK and check your email for the confirmation email.


6. You will still be able to login with both emails until you confirm your email update. The email will contain a link to Confirm Email Update.

 

NOTE: If you have not Confirmed Email update and you have selected "Yes" for Update Subscription Email Address all emailed documents/notifications will be sent to the old email address.


7. You will be prompted to login with your new email address.



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