Payreq Mypay QuickBooks Epost Connector FAQs

How does Payreq MyPay integrate with QuickBooks Online to send payroll documents to Canada Post epost?
Payreq Mypay securely sends a list of the Employee numbers and their address postal codes to Canada Post epost to allow employees to subscribe to receive th...
Wed, 19 May, 2021 at 10:56 AM
What are Contacts?
Contacts are employees in QuickBooks that may subscribe to receive payroll documents from your company.
Sat, 20 Jun, 2020 at 12:51 PM
What are Subscriptions?
Subscriptions are employees that have successfully registered to receive documents into their Canada Post epost mailbox.
Sat, 20 Jun, 2020 at 12:51 PM
How do I upload QuickBooks paystubs to Payreq Mypay?
1. In QuickBooks Online click Employees in the left menu   2. Click the Run payroll Button   3. Select the Payroll run and click Submit   4. Enter t...
Sat, 20 Jun, 2020 at 12:51 PM
Why are some Mail documents under the Pending Send tab with a status "Awaiting subscription"?
When a paystub pdf is uploaded Payreq will determine if an employee is registered for epost. For those that are subscribed the documents will be sent to epo...
Sat, 20 Jun, 2020 at 12:51 PM
Why are some Mail documents under the Pending Send tab with a status "Awaiting credit"?
When the mailer has run out of credits to send documents mail will appear under the Pending send tab with the status "Awaiting credit".   T...
Sat, 20 Jun, 2020 at 12:51 PM
How do I purchase more Credits to send Payroll documents?
1. In the Payreq console go to Settings > Accounting plans and click the "Purchase credits" button.   2. Select the type and number of cred...
Sat, 20 Jun, 2020 at 12:51 PM
Where can I find my epost Employer Code?
The employer code required for subscription can be found in the Payreq console under Settings. It is the number after epost MyPay Mailer Id: in the grey box...
Sat, 20 Jun, 2020 at 12:52 PM
How do employees register for Payreq Mypay with epost?
1.  If you do not have a personal epost account, create one at www.epost.ca.   2. Sign in and select the “Mailers” tab and then select “Add new document”....
Sun, 18 Apr, 2021 at 4:07 PM
How do I disconnect my QuickBooks connection?
In the Payreq console go to Settings > Billers. Scroll down to QuickBooks properties and click the Disconnect from QuickBooks button.
Sat, 20 Jun, 2020 at 12:52 PM