How Payreq works: step-by-step journey

Modified on Mon, 15 Sep at 3:46 PM

Payreq makes it easy and safe to get important documents like bills, rates notices, or payslips online.


Here’s how it works in four simple steps:


1. Create your free Payreq account

Go to go.payreq.com and sign up.


This gives you your own Payreq Smart Mailbox, a secure online space where your documents will be delivered.


2. Connect to your organisation

Next, connect to the organisation that will be sending you documents – like your council, utility provider, or employer.


This step is like giving them permission to send documents to you through Payreq.

You’ll need to provide some details to confirm it’s really you, such as an account number or employee number.


3. Get notified when something arrives

When a new bill, notice, or payslip is delivered, Payreq will send you a notification so you never miss it.


4. View, download, and keep your documents

Log in anytime to view your documents in your Payreq Smart Mailbox.

  • Search and filter to quickly find what you need.

  • Download a copy if you want to save it to your computer or share it.

  • Documents stay safely stored in Payreq for up to seven years – so nothing gets lost.


With Payreq, you’ll always have your important documents secure, organised, and ready whenever you need them – without the hassle of paper clutter or a messy email inbox.

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