Getting started: What Payreq is and why you need it

Modified on Tue, 16 Sep at 4:40 PM

Learn why your employer uses Payreq and what you need to do to start receiving your pay documents securely.

Payreq is a secure online service that lets you receive, view, and store your pay statements and tax documents.

It replaces paper pay slips and email attachments with a safer, easier way to access your important payroll information.

Your employer has chosen Payreq because:

Your information is kept safe and private using bank-level security.
It makes sure your documents never get lost, deleted, or sent to the wrong place.
You can access your pay documents anytime, from anywhere, using your computer, tablet, or phone.
Your documents are stored for up to 7 years, even if you change jobs or leave the company.

For some employers, creating a Payreq account is the only way to get your pay statements and tax documents.

Without it, you won’t be able to view or download these documents online.

To get started, there are two simple steps:

1. Create a Payreq account

2. Subscribe to receive documents from your employer

Once your account is ready, you need to subscribe to your employer in Payreq.
This step gives your employer permission to securely send documents to you.
Go to the Subscriptions page, click + Subscribe and search for your employer, then follow the steps to connect.
[step-by-step guide]

After you’ve created your account and subscribed:

Your pay statements and tax documents will automatically appear in your Payreq Smart Mailbox.
You can view, download, and save them anytime, either on your computer or through the free Payreq mobile app.

Tip: Even if you leave your job, your Payreq account stays active, so you’ll always have access to your past documents.