Why are some Mail documents under the Pending Send tab with a status "Awaiting credit"? : Payreq

Why are some Mail documents under the Pending Send tab with a status "Awaiting credit"? Print

Modified on: Sat, 20 Jun, 2020 at 12:51 PM

When the mailer has run out of credits to send documents mail will appear under the Pending send tab with the status "Awaiting credit".

The active remaining credits per document type can be viewed under the Settings > Accounting plans

To send mail please purchase additional credits following the instructions under "How do I purchase more Credits to send Payroll documents?"

Did you find it helpful? Yes No

Help Desk Software by Freshdesk Support Desk